Test Automation Success
Using Licensed Tools
– A WINNING STORY

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Client

Our client is a leading transportation, e-commerce and business solutions provider for more than 200 countries and territories.

Requirements:

Our client was looking for an independent software testing services provider who could automate functional test cases of their Customer Care web application that was integrated with other CRM products.

Key Highlights

Key Successes:

  • Our test automation experience

Industry Vertical: Transportation

Domain: Customer Support & Management

Duration: 2 years

Team Size: 2

Technology:
Developed using Java EE and integrated with Oracle products

Platforms:
Windows and Unix platform

Automation Tools:
HP UFT 11.5, ALM 12, SOAPUI

Our Challenges

  • There were no manual test cases written for the application or the integrations.
  • There were no requirement documents available for the current implementation.
  • Convincing the client that UFT/ALM/SOAPUI was essential rather than an open source solution due to technical infeasibility.

Our Approach:

  • We documented the high-level test cases and user flows and sought sign off from the client.
  • We studied large volumes of actual data to create automation test data.
  • We developed hybrid automation framework.
  • We wrote about 30 – 40 functions that could be reused for the entire automation project.
  • We have smoke and regression test suites that utilize the same framework and functions.
  • We managed daily test execution scheduling using HP ALM.
  • We suggested and delivered integration testing of web services using SOAPUI.

Our Value Addition

We completed the entire automation project with 2000 man-hours and saved at least 5 manual testers effort over the last 18 months.
We build primary and dependent tests based on the underlying functionality so that when defects were fixed in the builds, we chose the required primary tests and dependent tests were automatically picked. This enabled us in identifying new defects even without an impact analysis document.
We taught the development team to use ALM to schedule automation tests as per their need.

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